Case Study: FMCG Industry
Top FMCG Enterprise Jaleel, Revolutionized Procurement with Generative AI-Powered Technology
Jaleel, a large FMCG enterprise, sought to streamline its procurement processes, which were hindered by manual methods, delayed vendor communications, and a lack of transparency in the bidding process. The company partnered with a technology provider to develop a comprehensive solution aimed at modernizing the procurement workflow.
At a glance
Industry
FMCG
Location
UAE
Company
Jaleel Holdings
Challenges
The procurement process was slow and inefficient, relying on manual communication. Vendors faced challenges with real-time updates and bid transparency, leading to frustration and disengagement.
The Solution
Admin & Vendor Portal:
Centralized bid management, real-time tracking, reduced manual efforts.
WhatsApp Chatbot:
Seamless vendor interaction, real-time updates, and intelligent responses via WhatsApp.
Business Impact
• 30% faster vendor responses
• Procurement cycle time reduced by 40%
• 85% improved vendor satisfaction
• Saved man hours with automation
• Vendor control & spend insights
Components and Services
• AWS Lambda
• Amazon Bedrock
• Amazon EC2
• Amazon RDS
Key Business Benefits
Enhanced Vendor Engagement:
Vendors now have multiple user-friendly channels for procurement, boosting participation and responsiveness.
Improved Accessibility:
The WhatsApp chatbot allows vendors to engage with the procurement process anytime, anywhere.
Streamlined Communication:
Real-time updates via the chatbot have minimized delays and improved vendor interaction.
Increased Efficiency:
Automation of bid management and communication has significantly reduced manual effort, optimizing the procurement workflow.
Business Impact
Discover How You Can Transform Your Procurement Process, Just Like Jaleel Did!
